Please see Return Policy below


Product Return Policy and its parent company Pam Lauritzen & Co. will accept returns within 30 days of the original purchase date with the following restrictions:

  • Printed materials must be returned in their original condition
  • Unopened videos may be returned for a full refund or an exchange
  • Opened videos will only be exchanged for the same item
  • Shipping and handling will only be refunded in the case of damaged/defective goods. Damaged/defective items must be returned. Upon receipt of damaged/defective items a full credit will be issued or replacement item will be sent at no additional charge.


Copyright 2001-2008
Pam Lauritzen & Company, All Rights Reserved
Promoting Education and Higher Standards in the Pet Styling Industry
Last Update: April 13, 2006